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Whispered Voices Workshop - Please contact us for future dates

For price and availability call us on +44 (0) 1237 432292

Product Description

Programme: Day 1: 

  1. Big Picture Overview – why futurologists always get it wrong 
  2. Innovation = commercially successful step-change = Voice of Customer x Voice of System 
  3. Voice Of Customer Dimension 1 – How We Think 
  4. Voice Of Customer Dimension 2 – Generational Cycles 
  5. Voice Of Customer Dimension 3 – Geography Day 2 
  6. Voice of Customer Interactions – unravelling the complexities of societal trend patterns 
  7. Voice of Customer Conflicts – the biggest successes resolve Customer Contradictions 
  8. Voice of System – Predictable Evolution Of Technical & Business Systems 
  9. Matching The Voice of Customer and Voice Of System 
  10. Putting It All Together


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